Your Questions, Answered

When can I use the property?

Each owner has 12 weeks of use per year. The first usage year begins when the apartment is delivered. The reservation calendar opens 12 weeks before the start of each usage year. Reservation priority rotates annually: owners select six weeks in the first round and six in the second. For full details about the reservation system, please see or download our brochure.

Can I lend or rent my weeks?

Yes. You may use your weeks yourself, lend or rent them directly to family, friends, or acquaintances. Rentals to third parties must be handled exclusively through the property management company, including listings on platforms such as Airbnb or Vrbo.

Can I buy a fraction with family or friends?

Each fraction has a single titleholder. This helps keep the structure simple and clear. If family members or friends want access to the same property, each may acquire their own fraction, subject to availability.

Can I sell and inherit my fraction?

Yes. You may sell or transfer your trust rights. Because the property itself does not need to be re-deeded, the transfer can be more streamlined and less costly than a traditional real estate sale. The specific transfer requirements are explained during the purchase process. You may also designate an heir within the trust. Each fraction may have only one titleholder, so if you wish to leave it to more than one person, they must decide who will be designated as titleholder.

Can I buy more than one fraction?

Yes. You may purchase more than one fraction in the same property or in different developments within the Key Fractional portfolio, subject to availability. You may also purchase an entire unit as the sole owner, if available.

I am Mexican, why do I need a trust?

Key Fractional chose the trust as the legal instrument for co-ownership because it offers advantages that direct co-ownership does not grant: — The assets of the trust are protected from personal contingencies of each owner —divorces, debts, or any other situation that could affect their assets. No owner can mortgage their fraction or use it as collateral. — The operating rules, the Technical Committee, and the rights and obligations of each party are clearly defined in the contract and are enforceable from the beginning. — When an owner decides to sell their fraction, it is not necessary to re-deed the property —only the trust rights are transferred. The process is more agile and less expensive. — The trust facilitates the transmission of rights to heirs in an orderly manner. And in case of an owner's death, the trust continues to operate without interruptions while the succession is resolved —the property does not remain in limbo.

Do you offer financing?

We do not offer financing. Purchases are made with the buyer’s own available funds. This helps reduce the risk of payment defaults that could affect the property’s operation and the experience of the other owners.

What happens if Key Fractional stops operating?

Once the sale is finalized and the trust is constituted, the ownership structure operates independently of Key Fractional. Key Fractional has no ongoing role in the property. If the management company ceases to operate, the owners can hire a replacement. The property and the beneficiaries’ rights remain within the trust.

What does the furniture include?

Each property is professionally designed, fully furnished, and equipped. The furniture and equipment are selected by Key Fractional and the developer. Once the apartment has been delivered and inspected, the home is ready to enjoy—all you need is your suitcase.

Are pets allowed?

It depends on the regulations of each development. At Key Fractional, we specify this clearly for each property from the beginning —it is part of the trust rules so that all owners are aligned from day one.

What happens if an owner does not pay their fees?

Rule violations and late payments are governed by the internal regulations, which form part of the trust. Disciplinary violations may result in penalties. In the case of late payment, default interest is applied to the outstanding balance after a grace period. If the balance remains unpaid after three months, the owner’s allotted days may be offered for rent until the debt is covered. In serious or prolonged cases, the fraction may be subject to a forced sale in accordance with the regulations. While the balance is being resolved, the operating fund temporarily covers the shortfall so the property can continue operating normally. Any amounts covered remain the responsibility of the owner with the outstanding balance.

Can I change my dates or how I use them after the calendar has been confirmed?

It depends on the change you want to make. You may change the designation of your days between personal use and rental by contacting the property management company. Each rental block must consist of at least two consecutive nights. However, a rental reservation that has already been confirmed with a guest cannot be canceled. If you wish to change your dates, you may exchange days with another owner or rent days allotted to them, subject to their availability and agreement. You may ask the property management company for assistance or contact the owner directly.

Can a property be divided into more or fewer than four fractions?

Yes, in specific cases. If you and a group of family members or friends wish to acquire an entire unit under our model, the structure may be adapted within certain limits. Contact us so we can evaluate your situation. For an individual buyer seeking to acquire a single fraction, a different structure is more difficult, as it requires a complete group of buyers prepared to move forward at the same time.

What other costs should I consider beyond the price of the fraction?

In addition to the price of the fraction, you should consider the closing costs associated with the legal formalization and the trust, as well as a monthly fee that covers services, operating expenses, and the applicable funds. The exact amounts vary by property and destination. Your advisor will provide a complete breakdown for the property that interests you.

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